Refund policy

*Returns and exchanges: We do not accept any refund's, cancelations or returns after your order has been placed, It is a custom order you placed. 

*Damaged Items: If your cup is damaged contact us immediately so that we can fix the issue. You will have 24 hours to contact us after delivery to ensure you get a refund or a replacement. 

*Please note: Air bubbles can form in the cup during the shipping process. It’s natural. If the glitter is separated when receiving that’s normal as well. Give your cup a little shake.

*Package lost or stolen: Please contact the carrier to file a claim if your package is lost or stolen. We are not responsible for those.